Thanks Brenda. They all have their place depending on the situation. I think the key is to start using them more often. Then we our response becomes more natural. I admit, the toughest part is usually the first 5 seconds after something goes wrong. If I could just make it through that first 5!
]]>Great point Shawn. I believe that as we develop better “respond skills” our “react” becomes more productive. Raising two teenage boys myself, I totally get where you are coming from.
]]>This is a great article and I have to say, it can be challenging for me not to react instead of respond. That’s why this article is really of value.
This was such an informative easy-to-read but thorough review of a sometimes complex response. I like #1…opportunity to delegate and quite frankly hadn’t thought of that. I also liked #5…collaborate with someone more qualified to make the decision. This could certainly pertain to personal life as well as business.
Very well done and thanks for the share!
Brenda Ellison-MyInfoSnap